Home > FAQs


Is this service free to use?
Yes, the site is completely free for homeowners to use

How secure is it when I give you my contact details?
Very, the site has an SSL certificate protecting the information you give us by encrypting the data during transmission from your computer to your web server, stopping thieves from spying on the information you provide. Some of the biggest international companies use the same server and SSL protection including BMW, Intel, American Express, Nissan, Toshiba, Samsung and Microsoft. It supports strong SHA-2 and 2048 bit encryption. So your details are secure and are never passed to any third party companies for use, and never to a tradesmen without your permission.

How can I avoid passing my details to tradesmen before I have decided on them?
We don’t pass your details over to any tradesman. That's your decision. Only when you have decided to appoint a tradesman do you click to release your details, and only to your chosen tradesman. As mentioned above your details are kept secure and never released to thrid parties, ever.

Is there any commitment needed from my side?
No, if you decide against using Priceatrade.com at any time, that’s fine, but hopefully we’ll see you again soon. 

How do you quality control your tradesman members?
All tradesman members sign up to the Priceatrade Quality Assurance charter.
They also sign up to the Trade User Agreement, which stipulates a number of codes of conduct they must adhere to. And finally we constantly monitor the work of our members, viewing testimonials and talking to Homeowners to ensure only the best tradesmen are members of Priceatrade.com.

Is there any risk that the tradesmen will change the price quoted when they visit my home?
No, not unless there are clear additional work requirements to complete the project. All of our members have to comply with the Trade User Agreement and the Priceatrade Quality Assurance charter which states how members must adhere to the prices shown on the site. 

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